Velvet

Refund Policy

This policy covers paid subscriptions to Velvet at [DOMAIN]. Last updated 2026-10-24.

Plans

  • Monthly: $4.99 per month.
  • Yearly: $39.99 per year.

Prices may be shown in your local currency and taxes may be added at checkout. Orders are processed by our online reseller and merchant of record (for example Lemon Squeezy), which handles payment, billing, invoices and sales tax.

Cancelling

You can cancel at any time from the link in your receipt email or customer portal. Your subscription stays active until the end of the period you paid for and is not renewed.

Refunds

  • EU/EEA and UK customers have a 14-day right of withdrawal. Because access to digital content starts immediately, you will be asked at checkout to agree to immediate access; where the law still allows a refund, we will provide it.
  • If you were charged by mistake (for example a renewal you meant to cancel, or a duplicate charge), contact us within 14 days and we will refund it.
  • Otherwise, payments for a started period are generally not refundable, except where required by law.

How to request a refund

Email [CONTACT EMAIL] with your order number. Approved refunds are returned to the original payment method by the payment provider; timing depends on your bank.